Course Catalogue

Crisis Communications and Negotiations for Front – Line Responders with Indigenous Lense Approach

Professional communications and crisis negotiations are most important when managing people in crisis. CCII has developed this course to include a braided learning approach that includes both traditional and western approaches to care.

Critical Incident Stress Management - Debrief

Critical Incident Stress Debriefs are one part of the Critical Incident Stress Management process. Critical Incident Stress Debriefs work best when combined with a crisis support network such as follow-up services, outreach programs, professional care.

Critical Incident Scribe Course

CCII has created a new Critical Incident Scribe (four-day) Course. With a new course instructor and course material. Members from the Sault Ste. Marie P.S, Kingston P.F, Greater Sudbury P.S, Port Hope P.S, Barrie P.S, and Stratford P.S attended.

Active Threat Training - Two-Day Workshop

CCII has designed a workshop to examine high risk indicators, potential threats and critical incidents, which you could encounter. Examine how to prevent attacks, plan an effective response during an attack, and what to do immediately after the incident.

Crisis Negotiation Techniques For First Responders

one-day workshop is designed to assist first responders in dealing with the challenging, demanding, and potentially violent interactions that can arise when encountering persons suffering mental illness and in a state of crisis.

Advanced Crisis Negotiations Course

Effective crisis communications/negotiations, de-escalation strategies and techniques are critical when managing a person in crisis, builds trust and enhancing the overall image of your organization and your personal safety.

Crisis Negotiators Introduction Course

This two day course will provide a review and general understanding of the role and responsibilities of a Crisis Negotiator.

Canadian Critical Incident Inc.

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