Professional communications and crisis negotiations are most important when managing people in crisis. CCII has developed this course to include a braided learning approach that includes both traditional and western approaches to care.
Critical Incident Stress Debriefs are one part of the Critical Incident Stress Management process. Critical Incident Stress Debriefs work best when combined with a crisis support network such as follow-up services, outreach programs, professional care.
CCII has created a new Critical Incident Scribe (four-day) Course. With a new course instructor and course material. Members from the Sault Ste. Marie P.S, Kingston P.F, Greater Sudbury P.S, Port Hope P.S, Barrie P.S, and Stratford P.S attended.
CCII has designed a workshop to examine high risk indicators, potential threats and critical incidents, which you could encounter. Examine how to prevent attacks, plan an effective response during an attack, and what to do immediately after the incident.
one-day workshop is designed to assist first responders in dealing with the challenging, demanding, and potentially violent interactions that can arise when encountering persons suffering mental illness and in a state of crisis.
Effective crisis communications/negotiations, de-escalation strategies and techniques are critical when managing a person in crisis, builds trust and enhancing the overall image of your organization and your personal safety.
This two day course will provide a review and general understanding of the role and responsibilities of a Crisis Negotiator.
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