Course Catalogue

The Canadian Critical Incident Inc. (CCII) provides the course training material to the hosting police service, to acquire accreditation by the Ontario Ministry of Community Safety and Correctional Services, via the Ontario Police College. The CCII, Crisis Negotiators Course has instructed and qualified members of the Toronto ETF, Niagara Regional P.S, Niagara Parks P.S, Brantford P.S., Windsor P.S., York Regional P.S., Sudbury P.S., Hamilton P.S, Durham Regional P.S, Stratford P.S,South Simcoe P.S, West Nipissing P.S., and Nishnawbe-Aski P.S, . The course Instructor has 32 years of policing experience, with 7 years as a Tactical Officer and 20 years as a Crisis Negotiator.

The Canadian Critical Incident Inc. (CCII) provides the course training material to the hosting police service in order for the hosting police service to acquire accreditation by the Ministry of Community Safety and Correctional Services, via the Ontario Police College. This material has been instructed to the members of the Hamilton P.S., Toronto ETF, Chatham-Kent P.S., Sarnia P.S., St. Thomas P.S., Niagara Regional P.S.,South Simcoe P.S., Windsor P.S., and Waterloo Regional P.S. CCII Critical Incident Commanders Course Co-Instructor, is a former tactical officer, instructed at OPC, CPC and is currently assigned as a Incident Commander on a rotating basis.

Canadian Critical Incident Inc. (CCII) has responded to the demand and has recognized value for the first responder to have a general understanding of crisis negotiation procedures and techniques. The Crisis Negotiators Introduction Course is a two day course comprised of a blend of the primary course training material, content and standards used to instruct and qualify Police Officers as Crisis Negotiators throughout the Province of Ontario.

The Canadian Critical Incident Inc. (CCII) has revamped the Crisis Negotiators Refresher Course. This three day course will provide a review of the role and responsibilities of a Crisis Negotiator. Crisis Negotiating with a hostage / barricaded / suicidal person is among the most stressful and difficult task a police officer will encounter.

This four day course will provide front-line supervisors with training to assume initial command of critical incidents and prepare them to understand a wide range of critical incident strategies including use of supports like Tactical Units and Crisis Negotiators. The course will also include managing a public order event and comprehensive high level search. This course will allow supervisors to gain an understanding of the requirements and responsibilities of the Command Triangle, Critical Incident Commander, Crisis Negotiating Team, Tactical Team, Command Post, and Scene Manager in order to understand their own critical roles and responsibilities and become part of the communal team effort and effective resolution of critical incidents. For further course details and cost please contact Monique Rollin at monique@canadiancriticalincident.com. Monique Rollin Vice President & Director of Training Canadian Critical Incident

This exciting three day workshop will provide Incident Commanders and Crisis Negotiators a Major Incident Refresher workshop. The three day workshop will provide a current and comprehensive review of strategic planning and tactical considerations. Planning and directing multiple aspects which face the Commander can be among the most stressful facing a crime scene manager.

This one-day workshop is designed to assist first responders (police, 911 communicators,corrections,By-Law Enforcement, Security Officers and students in social justice studies), in dealing with the challenging, demanding, and potentially violent interactions that can arise when encountering persons suffering mental illness and in a state of crisis. This workshop is a tremendous learning opportunity for those who act as the first point of contact with persons in a state of crisis.

The Major Incident Command Scribe Course will develop the student’s knowledge, skills, by providing a solid understanding of the roles, responsibilities and procedures relating to a Major Incident Command call relating to a hostage, barricaded or suicidal person. Such as, Major Incident Command procedures, Crisis Negotiating Team, Tactical Team, Command Post, S.M.E.A.C., Scene Management, resources and terminology.

This one-day course is designed to help police communicators understand and deal with individuals who are suffering mental illness or in a state of crisis. Communicators play an important role in major incidents and this course will allow communicators to gain an understanding of the requirements and responsibilities of the Command Triangle, Critical Incident Commander, Crisis Negotiating Team, Tactical Team, Command Post, and Scene Manager in order to understand their own critical roles and responsibilities and become part of the communal team effort and effective resolution of critical incidents. For more information, course delivery, curriculum development or custom training please contact Monique Rollin at monique@canadiancriticalincident.com

This one day workshop provides front-line Officers and Supervisors with the basic training to assume initial command and control of critical incidents, such as an armed barricaded person. This workshop will review and provide a better understanding of the role, responsibilities, and skills of a Crisis Negotiator and Major Incident Command. For further details contact: Tom Hart at tom@canadiancritical incident.com or Monique Rollin at monique@canadiancriticalincident.com

This two day course is designed to help Special Constables understand and deal with individuals who are expressively violent, suffering mental illness or in a state of crisis. In the case of a high risk incident in a court house setting, the Special Constables will be better prepared and trained to manage a high risk incident.