We provide quality training in crisis negotiations and critical incident command for police and first responders managing people in crisis.

CCII provides unique training opportunities with qualified, accomplished and experienced course instructors in the field of crisis negotiations and de-escalation managing those suffering from mental illness/addictions and in crisis. CCII provides exceptional training opportunities in the area of Scribe and Incident Command training.

Quality Training

Canadian Critical Incident Inc. (CCII) provides current, comprehensive and quality education in Crisis Negotiations, Major Incident Command and Incident Response.  CCII delivers training in Incident Command Scribe, Advanced Crisis Negotiations for Front-Line Responders, Crisis Negotiator Introduction and Critical Incident Stress Management – Debrief.

CCII provides superior customized training to support community safety, reduce liability and advance peaceful resolution strategies in high-risk incidents where subjects are suffering from mental illness and/or are in a state of crisis.

Advanced Crisis Negotiations for Front-Line Responders

CCII’s Advanced Crisis Negotiations for the Front-Line Responder is a 3-day training opportunity designed to provide continuing education, skills improvement, and increasing proficiency for the Front-Line Responder, which includes Police, Mobile Crisis Response Team members, Health Care / Social workers, support staff and Supervisors.

Crisis Negotiation case studies use the power of example to teach negotiation strategies and critical incident response and examine the reality of high-risk incidents. Looking to past incidents where attendees can review what approaches the responders took, and how effective they were, will allow attendees to gain new insights into call dynamics.

Upcoming Events

Have a look at our upcoming seminars, conferences, workshops, and learning solutions. Take advantage of them before they pass.

CCII - Critical Incident Scribe Course hosted by the St. Thomas Police Service
April 9 - April 12, 2024

The CCII has created a new Critical Incident Scribe (four-day) Course. With the addition of a new course instructor, course training material and curriculum hosted by the St. Thomas Police Service.

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Canadian Critical Incident Inc.

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