Course Catalogue

Customized In-Service Training, Guest Lectures, Conference Speakers and Consulting Services

CCII has provided in-service training lectures on Major Incident Response for Front-line Supervisors, Crisis De-escalation, Introduction to Crisis Negotiations and can customize training to fit your immediate needs.

Incident Command Scribe Course

CCII provides a four day Incident Command Scribe Course designed for operational scribes, both sworn and civilian

Crisis Communications and De-Escalation for Police Communicators

This one-day course is designed to help police communicators understand and deal with individuals who are suffering mental illness or in a state of crisis.

Major Incident Response for Front-Line Supervisors

CCII has developed this four day course designed to provide Patrol Supervisors who are required to assume initial command of police operations in critical incident situations.

Major Incident Commanders Course (with IMS / ICS)

Five-day course to provide Duty Officers / Major Incident Commanders with a training course designed for police leaders who are required to assume command of police operations in major incidents

Crisis Negotiations and Major Incident Command Review Workshop for Frontline Officers and Supervisors

This workshop will review common mental health illnesses and disorders influencing a person in crisis and applying effective negotiation strategies and techniques.

Major Incident Command Scribe Course

The purpose of the course is to provide the students with the skills and knowledge to be able to maintain a concise and accurate record of major events pertaining to the Incident Commander

Crisis Negotiations Techniques For First Responders

one-day workshop is designed to assist first responders in dealing with the challenging, demanding, and potentially violent interactions that can arise when encountering persons suffering mental illness and in a state of crisis.

Major Incident Refresher Workshop

Designed to provide personnel (at the situation commander level) a review of their knowledge, skills, and commonly accepted practices and procedures essential to effective planning and direction of operations in hostage and/or barricaded person situations.

Crisis Negotiators Recertification Course

This course will review the Incident Command Triangle, their respective roles and responsibilities. This course will review the importance of the negotiating team to correctly assess the subject/suspect’s emotional or mental state and level of reasoning

Crisis Negotiators Introduction Course

This two day course will provide a review and general understanding of the role and responsibilities of a Crisis Negotiator.

Canadian Critical Incident Inc.

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