Canadian Critical Incident Inc. (CCII) was established to provide continuing education in the area of Crisis Negotiations and Critical Incident Command and related critical incident reponse training. In Ontario, CCII provides the course training material, subject matter experts and instruction for a host police service to apply for and acquire accreditation by the Ontario Ministry of the Solicitor General for the Crisis Negotiators and Recertification Course and the Major Incident Commanders Course. Our course cirriculum has met standards and received provincial government accreditation in several provinces across Canada. Police personnel/services are better able to support community safety and use peaceful resolution in high-risk incidents when they have received quality training and accreditation in crisis negotiations, incident command and critical incident response.