Hosted by London Police Service, this In Service webinar training for police communicators will introduce crisis intervention strategies like those used by Crisis Negotiators during a potential high risk incident that may aid in stabilizing the situation. Verbal de-escalation techniques will be studied that may reduce the immediacy of the threat so that more time, options, and resources can be called upon to resolve the situation.
Attendees will learn many of the same skills Crisis Negotiators use to de-escalate, build rapport, and move the subject in agitation/crisis towards rational communication that benefits everyone involved. This course will review the concepts and techniques of crisis negotiations and subject assessment, suicide intervention and communicating with subjects suffering from mental illness and in a state of crisis.
November 13, 2020 9:00 AM - 12:00 PM
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