Crisis Communication and De-escalation for Community Outreach and Support Teams (Mobile Crisis Intervention Teams) Hosted By London Police Service

November 18, 2021 8:00 AM - 4:00 PM


This one day training course is designed to train mobile mental health teams (police, healthcare, emergency services, addictions, mental health services) to manage response for involving individuals who are experiencing mental health issues or in a state of crisis. This training course is designed to assist attendees understand and deal with individuals who are escalated, suffering from mental illness, actively suicidal or experiencing crisis. Crisis Negotiators will also benefit from this advanced training to refresh their skillset.

Attendees will learn crisis intervention strategies like those used by Crisis Negotiators during a potential high risk incident that may aid in stabilizing the situation. Verbal de-escalation techniques will be studied that may reduce the immediacy of the threat so that more time, options, and resources can be called upon to resolve the situation. This course will review the concepts and techniques of crisis negotiations, de-escalation, trauma, subject assessment, suicide intervention and communication techniques in dealing with persons suffering from mental illness and in a state of crisis.

Contact Monique Rollin for more information :


November 18, 2021 8:00 AM - 4:00 PM


London Police Association Building

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