Crisis Communications and De-Escalation for Police Communicators

These two one-day courses will be hosted by the Greater Sudbury Police Service, November 7 and November 12, 2019.
Attendees will learn many of the same skills Crisis Negotiators use to de-escalate, build rapport, and move the subject in agitation/crisis towards rational communication that benefits everyone involved. This course will review the concepts and techniques of crisis negotiations and de-escalation, subject assessment, suicide intervention and communicating with subjects suffering from mental illness and in a state of crisis.  Students will gain an understanding of major incident response, responsibilities of the Command Triangle, Critical Incident Commander, Crisis Negotiating Team, Tactical Team, Command Post, and Scene Manager in order to understand their own critical roles and responsibilities and become part of the communal team effort and effective resolution of critical incidents. For more information please contact Monique Rollin at


Starts November 7, 2019
Ends November 7, 2019
Venue Crisis Communications and De-Escalation for Police Communicators
Address Greater Sudbury Police Service, 190 Brady Street Sudbury ON P3E 1C7