This introduction course is a tremendous learning opportunity for those who act as the first point of contact with persons in a state of crisis. By broadening the knowledge and understanding of crisis negotiation concepts and techniques during a critical incident will allow for a smooth transition for the Crisis Negotiation Team to take over the incident if required.
In addition, this course will strengthen the methods used to reach the desired outcome, support the mission statement and enhance police accountability. Training includes handout material, certificate and the use of audio and video aids, blended with academic based learning via case studies, scenarios and terminology.
The course instructor has 32 years’ experience as a Police Officer, which includes 20 years as a Crisis Negotiator and 7 years as a Tactical Officer.
Contact CCII to request this course.Contact